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Tips for Making the Switch
To help make your switch to SunTrust hassle-free, use the helpful tips below.

Routing Transit Numbers

On your Direct Deposit Change Form and Automatic Payment Change Form, your former bank's routing and account numbers are required.

To locate your old routing number, simply look at the bottom left-hand corner of your checks. The first set of nine numbers listed is your routing number. To locate your account number, look at the bottom of your checks, to the right of the routing number. In some instances, your account number may be listed immediately after your routing number or it may appear after the check number.

For examples of routing transit numbers, visit Routing Transit Information.

Online Banking with Bill Pay

If you'd like to manage your finances online with Online Banking, you easily can sign up on our Web site. Once you've signed up for Online Banking, follow these simple steps to enroll yourself online in Bill Pay.


If you've ordered new SunTrust checks, they should arrive at your home within 7-10 business days. We deduct any applicable check printing fees from your account.

Check Cards

Check Cards should arrive at your home within 7-10 business days. Your security code (PIN) arrives by mail separately if you didn't select one when you opened your account. You can also take advantage of special check card offers online.

Overdraft Protection Service

Safeguard your accounts with Overdraft Protection Service – including credit cards, credit lines, and other deposit accounts.

Check Safekeeping

Printed copies of retained check images are available for seven years (except checks processed as electronic payments).

You can view check images through Online Banking.

Check Image Statements will provide copies of your cleared checks with each monthly statement. Call or visit SunTrust to request this service.


We waive the monthly maintenance fee on your account (if applicable) for the first statement period. Take advantage of this time to establish Direct Deposit, Overdraft Protection Service, and other accounts to help avoid future fees.

You can link some of your SunTrust deposit accounts, loans, and investments to some checking accounts to help yourself qualify for a continuing waiver of a monthly maintenance fee. Speak with a SunTrust representative at 800.SUNTRUST (800.786.8787).

Additional Information

Have questions? We're
available to help you.

> Call us at 800.SUNTRUST
> Email us

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Services provided by the following affiliates of SunTrust Banks, Inc.: Banking and trust products (including checking accounts) and services are provided by SunTrust Bank, Member FDIC. Securities, insurance (including annuities and certain life insurance products) and other investment services (including Brokerage accounts) are offered by SunTrust Investment Services, Inc., an SEC registered investment adviser and broker-dealer and a member of the FINRA and SIPC. Other insurance products and services offered by SunTrust Insurance Services, Inc., a licensed insurance agency.