Merchant Services

We're here to help make accepting your customers' credit and debit card payments even easier.

Business success hinges on managing your accounts receivable. At SunTrust, we have a family of services to help keep your receivables on track and streamline daily processes. You can offer the most convenient payment options to all your customers—whether they visit your store or shop using their mobile devices.

As one of the leading merchant services providers in the United States, our team of experts will help you choose what’s best for your business. You can expect the highest level of protection from fraud and theft with solutions like EMV chip technology, state-of-the-art software and more. Get the support you need to keep your transactions processing and cash flowing, and your business operating efficiently.

Widespread Payment Acceptance

You can accept a variety of secure payment options with SunTrust Merchant Services. That means more cash in the door faster and unbeatable convenience for your customers.

Customer Loyalty and Analytics

With the technology and tools to help you understand their purchasing patterns, it's easy to build lasting relationships with your most frequent customers.

Safeguarding Transactions

There's nothing more important than making sure your clients' information is safe and secure. Get top-of-the-line software, systems and resources to protect you and your customers from unknown threats.

DISCLAIMERS

© 2018 SunTrust Merchant Services, LLC. SunTrust, the SunTrust logo, and SunTrust Merchant Services are trademarks of SunTrust Banks, Inc. Merchant services are provided by SunTrust Merchant Services, LLC, an alliance between FDS Holdings, Inc. and SunTrust Bank. All other trademarks, service marks and trade names referenced in this material are property of their respective owners.

EMVTM is a trademark owned by EMVCo LLC.

Move your company forward with the right business checking solution.

Open a SunTrust Business Checking account today.

Get more cash back from your business credit card.

Open a SunTrust Business Credit Card account today.

Take a step toward financial confidence.

Join the onUp Movement today.

Small Business Resource Center

  • A Straightforward Growth Plan Can Jump-Start your Business

    Less than half of small businesses are following the example of the fastest growing businesses by creating growth plans and sharing them broadly for help in reaching their growth goals.

  • Lowering Cost of Capital

    Using leverage, particularly real estate financing, can help lower a business’s cost of capital and fund growth by rebalancing the capital mix.

  • Podcast: Picking the Right Opportunities and Partners

    Having the chance to win a new piece of business is exciting, regardless of the size or age of your business. But how do you make sure the opportunity is a good fit?

  • Podcast: What Type of Small Business Owner Are You?

    Of the 27 million small businesses in the U.S. today, 80 percent of owners fall into the small business owner category, 15 percent are passionate owners and just five percent are true entrepreneurs. What type of owner are you?

  • Podcast: Turning Your First Client Into 10 Prospects

    Once small business owners have secured start-up funding and composed a business plan, the next step is building a client base. Getting the first client is critically important, because it proves out the business model and presents growth opportunity.

  • Contact

  • Support

      24-hour automated assistance
      800.786.8787 (800.SUNTRUST)

       

      Online Cash Manager, PC Banking and Bill Pay
      800.382.3232

       

      TDD (Telephone Device for the Deaf)
      800.854.8965

       

      Report Checking Account Fraud
      800.447.8994 Option 1 - Option 3

       

      Lost or Stolen Card
      800.786.8787 Option 5

       

      Directory Assistance
      800.786.8787 Option 7 - Option 5

       

      International Toll Free
      800.ST.TRAVEL (800.7887.2835)

       

      Please note that Federal Regulation E outlines the rules and procedures for electronic funds transfers (EFTs) for consumers. The protections and deadlines included in Regulation E do not apply to business accounts. Regulation E only establishes rights, liabilities, and responsibilities for consumer transactions on consumer accounts.

  • Mail

       

       

      Write Us
      Mail your questions, comments, or suggestions to (No deposits or payments accepted at this address):
      SunTrust Bank
      GA-Atlanta-0795
      P.O. Box 4418
      Atlanta, GA 30302-4418

       

      Bank by Mail
      You may mail checking, savings, or money market deposits to (Be sure to include a deposit slip or your name and account number. Do not send currency via U.S. mail):
      SunTrust Bank, Special Handling
      VA-RIC-9292
      P.O. Box 27572
      Richmond, VA 23261-7572

       

      Consumer Home Equity Line & Access 3 payment address
      SunTrust Bank
      P. O. Box 791274
      Baltimore MD 21279-1274

       

      All other lines of Credit Payments
      SunTrust Bank
      P. O. Box 79282
      Baltimore MD 21279-0282

       

      Consumer Loan Payments
      SunTrust Bank
      P.O. Box 791144
      Baltimore, MD 21279-1144

       

       

  • Wires

       

      For more details about Wire Transfers with SunTrust, call 800.947.3786

       

      SunTrust Incoming wire instructions:

       

      • For Domestic incoming wire use Routing ABA: 061000104
      • For International incoming wire use SWIFT/BIC: SNTRUS3A
      • Beneficiary account number: SunTrust full account number
      • Beneficiary name: The name as it appears on the SunTrust account

      SunTrust Incoming wire instructions are also available by calling 800.947.3786 - option 1