SunTrust is now Truist

Building a better future with Truist.

We are bringing together the best of SunTrust and BB&T to create Truist; a company that’s centered around your needs. With Truist, you’ll experience even more ways to grow your financial confidence. You’ll also gain access to more branches, more ATMs and enhanced digital innovations that will deliver an even better banking experience.

As we build a better future together, we’ll keep serving you as SunTrust with the guarantee that we will be here for you every step of the way with the same exceptional products and teammates you know and trust.

For now, here are a few steps you can take:

  • Keep banking and doing business with us as you normally do today.
  • Sign on to Online BankingLink opens a new window or call 800.SUNTRUST (800.786.8787) to make sure your phone, email and address are up-to-date so you won’t miss any important messages from us.
  • Watch your mailbox and email. We will continue to provide timely updates as we continue to transition to Truist.
man using atm
 

Use your SunTrust Debit or ATM Card at any BB&T ATM with no ATM fees.

Your SunTrust Debit or ATM Card can be used right now at any BB&T ATM to make cash withdrawals, with no ATM fees. While more exciting benefits are ahead, continue to bank at SunTrust for all other transactions as you normally would.

Keep banking as you normally do.

While we make the full transition to Truist, the SunTrust name will remain at our branches, ATMs, on our printed materials, at the suntrust.com website, as well as within Online Banking and our SunTrust Mobile App.

We're pleased to tell you there will be no merger-related changes to checking, savings, and Money Market accounts and routing numbers for the vast majority of our clients. This means most clients won't have to order new checks or deposit slips and any direct deposits, automatic drafts and wire instructions will continue as usual. If you’re one of the few clients who will have a deposit account number change, we'll contact you ahead of time and guide you through the process.

For now, there will be NO changes to the SunTrust accounts and services listed here .

  • Paper and Online Statements
  • ATM Cards, Debit Cards, Credit Cards, and Associated PINs
  • Online and Mobile Banking with Unlimited Bill Payment
  • Mobile Alerts
  • Loans (including your mortgage) and Lines of Credit
  • SunTrust Premier exclusive rewards and benefits
  • Brokerage Accounts
  • Trust Accounts
  • SummitView®

Frequently Asked Questions

Are you ready?

Truist is about always looking forward and building a better future. It’s about standing for  better. So get ready! #Truist

Making of the brand.

Building a brand is about more than a new name. Here’s how SunTrust and BB&T used a little science, a little art, and a whole lot of collaboration to create a financial services company that stands for better.

Contact us

By phone
800.786.8787

Mon – Fri, 8 a.m. to 8 p.m. ET
Sat, 8 a.m. to 5 p.m. ET

In person
Locate a SunTrust branch

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